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Customer satisfaction

Verified reviews · submitted after the stay · 33 customers surveyed

97.0 % ★★★★★ Customer satisfaction

★★★★★ 32

★★★★★ 1

32 satisfied customers out of 33 reviewers.

★★★★★ Google rating: 4.5/5 · 70 reviews See reviews on Google Leave a review on Google

Summary of customer reviews

Customer feedback is predominantly positive, highlighting friendly and accommodating staff, quality equipment, and great value for money. The convenient location near the gondola lift and the in-store overnight ski storage service are frequently cited as major highlights.

Summary automatically generated by artificial intelligence.

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Friendly and helpful staff 105 Equipment quality and condition 58 Value for money 28 Location and overnight storage 16 Service speed and flexibility 24

4 matching reviews · Friendly and helpful staff Clear filters

★★★★★ ✓ Verified

Great service, very simple and straightforward, boots sized up, ski's sized up and adjusted, helmets sized, in shop storage was great - no dragging ourselves up to our accommodation with our boots on! Would definitely use again.

Friendly and helpful staff

F Fraser Stay 31/03 – 05/04/25

★★★★★ ✓ Verified

Alves Sports provides a great service - good quality skis and very friendly staff

Friendly and helpful staff Equipment quality and condition

A Ailsa Stay 22/03 – 28/03/25

★★★★★ ✓ Verified

Great service from the people in the shop, and good skis, boots and helmet. However, the website is severely misleading: it suggests the ski package you buy influences the boots you get given, but that's entirely untrue. The website should be fix... Read all

Friendly and helpful staff

A Aneirin Stay 26/02 – 03/03/23

★★★★★ ✓ Verified

Great service, equipment and value. Would recommend.

Friendly and helpful staff

J Jason Stay 30/12 – 02/01/20

Reviews 1 to 4 of 4

Customer satisfaction

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